From The Founder and Senior Analyst of ZapThink

Ron Schmelzer

Subscribe to Ron Schmelzer: eMailAlertsEmail Alerts
Get Ron Schmelzer: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn

News Feed Item

KPN Selects Amdocs for Next Generation Broadband Service Fulfillment

Largest Dutch service provider selects Amdocs Activation solution; is among the first service providers to deploy Amdocs fulfill

NICE, France, May 23 /PRNewswire-FirstCall/ -- Amdocs , the leading provider of customer experience systems, today announced that KPN, the largest service provider in the Netherlands, has licensed solutions from Cramer, Amdocs OSS Division for end-to-end triple play fulfillment. Additionally, KPN is among the first service providers to deploy broadband access services that support triple play solutions using Multi-Technology Operations System Interface (MTOSI), the industry standard developed by the TeleManagement Forum. The solutions will be implemented by Amdocs Cramer Global Services and will be ready for deployment by July 2007. The announcement was made today at TeleManagement World Nice 2007.

Amdocs' Cramer solutions will enable KPN to productize business processes associated with triple-play rollout and will support specific network devices for broadband services. As a result, KPN can rapidly automate fulfillment processes to reduce time to market and lower the cost of ownership of the operations support systems (OSS).

"KPN and Amdocs' Cramer division have a long-standing relationship and Cramer continues to play an integral role in our long term 'All IP' transformation initiative," said Eelco Blok, board member of KPN Group NV. "Amdocs' OSS technology and vision enable us to continue to innovate and improve efficiency, from decommissioning legacy systems, to standardizing our OSS. As a result we can quickly launch new converged services to customers in shorter time frames and at a lower cost."

KPN has selected several products from the Amdocs Cramer OSS Portfolio, including Activation Engine, Automation and Activation Packs for the rollout of residential broadband services. Activation Engine is the OSS industry's first commercial, pre-integrated "inventory-centric" activation solution. Activation Engine employs a unique inventory-centric approach to activation which builds upon the universal network and service knowledge within the OSS suite to achieve automated activation.

Cramer, Amdocs OSS Division is working with Huawei Technologies Co., Ltd. ("Huawei"), a leader in providing next-generation telecommunications networks for operators around the world, to deliver the solution. Amdocs Cramer Activation and Automation Packs have been integrated as part of Huawei's U2900 OSS solution to deliver an integrated fulfillment solution for triple play services.

The combined Amdocs and Huawei solution uses a preliminary version of the TeleManagement Forum's MTOSI Release 2 interface for activation which dramatically reduces the cost of integrating with the network. The MTOSI standard is considered by leading service providers to be a key enabler to reducing the overall total cost of ownership for network discovery and activation.

"KPN is among the leading providers working closely with Amdocs to design and deploy strategic OSS Transformation initiatives," said Guy Dubois, president of Cramer, Amdocs OSS Division. "As service providers build and deploy these new IP networks, they need an integrated OSS to automate fulfillment and streamline processes from customer order through to activation. This automation will reduce the long-term cost of ownership of the OSS and ultimately help deliver an intentional customer experience."

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experienceTM - at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help our customers execute their strategies and achieve service, operational & financial excellence. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at

Cramer, Amdocs OSS Division, enables service providers to manage the transformation of their OSS and profit from the convergence of business support systems (BSS) and OSS systems. Service providers benefit from the automation of critical customer-centric processes - such as fulfillment and assurance - from the customer to the network, which allows them to accelerate revenues from new service offerings.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2006, filed on December 13, 2006 and in our quarterly 6-K furnished on February 6 and May 11, 2007.

Media Contacts: Amdocs Holly Rossetti Cramer, Amdocs OSS Division Tel: + 44 207 266 8473 E-Mail: [email protected] Eleanor Giles Text 100 for Amdocs Tel: + 44 208-846-0739 E-Mail: [email protected] Katie Pagliara Access Communications for Amdocs Tel: 1-917-522-3531 E-Mail: [email protected]


CONTACT: Holly Rossetti, of Cramer, Amdocs OSS Division,
+44-207-266-8473, [email protected], or Eleanor Giles, Text 100 for
Amdocs, +44-208-846-0739, [email protected], or Katie Pagliara,
Access Communications for Amdocs, +1-917-522-3531, [email protected]

Web site:

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.